For Surgeons
Give your staff 30 hours back every month.
Clinicians and care coordinators spend 45+ hours a month on follow-up calls that mostly go unanswered. Recovery Insights replaces that with automated text-based check-ins — so your team focuses on patients who actually need attention, not phone tag.
We'll set up a recovery pathway for your most common procedure, onboard your first patients, and show you measurable results — all at zero cost.
No AI without your sign-off.
Recovery Insights is surgeon-in-the-loop by design. The AI generates recovery plans and handles routine check-ins, but every clinical pathway requires your explicit approval before a single message reaches a patient. You remain the decision-maker — always.
The follow-up gap is costing you.
Phone tag doesn't scale
Your staff spends hours chasing patients who don't answer. 62% of post-op follow-up never happens. Missed calls create documentation gaps and liability exposure.
Complications show up as callbacks — or lawsuits
Without structured follow-up, you don't hear about problems until the patient calls in pain, shows up at the ER, or worse — files a claim. Documented outreach closes that gap before it becomes a liability.
You can't see between visits
Between discharge and the 2-week follow-up, you're blind. Complications develop silently. By the time the patient calls, a simple issue has become an ER visit.
What surgeons experience
65% of touchpoints automated. 100% of decisions stay with you.
Approve plans in under 2 minutes
AI generates a procedure-specific recovery plan from the discharge note. Review the communication schedule, edit anything you want, and approve. It's a single workflow — not a new system to learn.
One daily digest, not constant alerts
Each morning you see a summary of your recovering patients: who's on track, who reported elevated pain, who submitted a wound photo. You deal with exceptions — the platform handles the routine.
Wound photos without an app
Patients submit wound photos via a guided camera UI — accessed through a magic link, not an app download. Photos are queued for your review in the clinician dashboard.
Escalation that isn't noise
The AI handles minor fluctuations. You're only alerted when clinical thresholds are crossed — fever, pain spikes, red-flag symptoms, or patient non-response. Every alert includes context.
Time you get back
Your staff is spending hours every week on follow-up calls that mostly go unanswered. Here's what changes.
2 min/day
Review your entire recovering panel in a single morning digest. No phone calls. No chart hunting. Just a prioritized list of who needs attention.
30+ hrs/month
Hours your care coordinator reclaims from post-op phone calls. Redirected to patients who actually need in-person clinical support.
Zero admin burden
Recovery plans auto-generate from the discharge note. PROMs surveys auto-send. CPT billing documentation auto-assembles. Your staff doesn't touch any of it.
Earlier complication detection
Wound photos and symptom reports come to you proactively — instead of waiting for a patient to call the office or show up at the ER.
The average surgical practice spends 45+ hours per month on post-op phone calls, with only 38% of patients answering. Recovery Insights replaces those calls with automated SMS that gets a 98% open rate — and gives your team their time back.
2-Minute Demo Coming Soon
See the full surgeon workflow — from discharge note upload to daily digest — in a short walkthrough video.
Case study by specialty
Select your specialty to see a tailored recovery timeline.
Total Knee Replacement
SMS with magic link sent at discharge
Patient taps the link, completes a 2-minute check-in on pain, mobility, and medication adherence.
Adaptive check-in + educational content
Personalized recovery tips for joint mobility exercises delivered in the patient's preferred language.
Wound photo request
Patient submits a photo of the incision site via the guided camera UI. Image is routed to the clinical team for review.
Patient reports pain 7/10
Recovery Insights increases check-in frequency and flags the care team with actionable context.
PROMs survey (KOOS-JR)
Patient completes a validated outcome measure. Data flows to the EHR and NSQIP.
Final assessment + satisfaction survey
CPT billing documentation auto-generated for the episode. Recovery summary written to the EHR.
Built for clinical safety — not just convenience
Every layer of the platform is designed around one principle: nothing happens without clinician oversight.
Surgeon approval required
No recovery plan goes live without explicit surgeon sign-off. The AI suggests — you decide. Every communication a patient receives traces back to your approved pathway.
Conservative escalation defaults
The platform defaults to escalation when uncertain. Ambiguous symptoms, non-responses, and edge cases are always surfaced to the clinical team rather than handled autonomously.
Human-in-the-loop for wound photos
AI pre-screens wound images for quality and flags potential concerns, but every photo is queued for human clinician review. No automated clinical assessments of images.
Transparent AI reasoning
Every escalation and recommendation includes the data points that triggered it. You see the patient's response history, trend direction, and threshold that was crossed — not a black-box alert.
Patient safety fallbacks
If a patient reports a red-flag symptom (chest pain, difficulty breathing, signs of DVT), the system immediately directs them to emergency care and alerts the clinical team — no AI triage.
Continuous validation
Platform outcomes are benchmarked against published complication rates and NSQIP data. Anomalies in escalation patterns trigger internal audits and model recalibration.
Documentation that protects you
Every patient interaction is automatically logged — creating a complete, timestamped record of follow-up care.
Complete audit trail
Every SMS sent, every patient response, every escalation, and every clinician action is timestamped and stored. If a case is ever questioned, you have a complete, chronological record of every touchpoint — from discharge to recovery completion.
Documented follow-up record
The platform generates a documented record that you attempted — and completed — post-surgical follow-up for every patient. In the event of a malpractice claim, this record demonstrates proactive monitoring, timely escalation, and standard-of-care adherence.
Timestamped escalation log
When a patient reports a concerning symptom, the system logs exactly when it was flagged, when the clinical team was notified, and what action was taken. This creates a defensible timeline showing appropriate response times.
HIPAA-compliant by design
All data is encrypted in transit and at rest. BAA agreements are in place. Patient consent is documented at enrollment. The platform meets the security requirements your compliance team expects.
Supports your MIPS / QPP reporting
Recovery Insights generates structured documentation that maps directly to Merit-based Incentive Payment System (MIPS) quality measures — reducing the administrative burden of QPP compliance.
Quality Measures Supported
- →MIPS #102 — Appropriate follow-up interval for normal colonoscopy
- →MIPS #131 — Pain assessment and follow-up
- →MIPS #226 — Preventive Care and Screening: Tobacco Use
- →Patient-Reported Outcome (PRO) measures via PROMs collection
- →Care coordination quality category via documented follow-up
Documentation Generated Automatically
- →Timestamped patient contact records for every check-in
- →PROMs data (KOOS-JR, ODI, BREAST-Q, VAS, SF-36) in structured format
- →Escalation log with clinical response documentation
- →Episode summary PDF ready for quality registry submission
- →CPT code billing documentation (99453–99458 for RPM)
New in 2026: Remote Post-Surgical Monitoring CPT Codes
Emerging CPT codes for post-surgical remote monitoring will allow practices to bill $100–200+/patient/month for structured digital follow-up. Recovery Insights is designed to generate the required documentation from day one.
Before Recovery Insights vs. After
See what changes when follow-up runs itself.
Chasing patients by phone — 62% never answer
Automated text check-ins with 95%+ response rates
Building recovery templates from scratch for each procedure
AI generates a personalized 30-day plan from the discharge note
Asking patients to download an app they'll never open
SMS — no download, no login, no friction
Manually re-entering patient-reported data into the EHR
Data flows directly into your clinical dashboard
Assembling CPT billing documentation by hand
Billing documentation auto-generated from the episode record
What surgeons are saying
“I review my panel in two minutes each morning. The platform handles everything else — I only step in when something actually needs my attention.”
Dr. Sarah Chen
Orthopedic Surgery
“My patients are more engaged post-discharge than ever before. The wound photo feature alone has caught two early infections we would have missed.”
Dr. Michael Torres
General Surgery
“We went from chasing patients on the phone to having them text us updates proactively. Our staff reclaimed hours every week.”
Dr. Anita Patel
Plastic & Reconstructive Surgery
“The escalation logic is exactly right — I'm not buried in noise, but when something matters, it reaches me immediately with full context.”
Dr. James Whitfield
Cardiothoracic Surgery
“Patients love that there's no app to download. They tap a link and they're in. Compliance has never been this easy to achieve.”
Dr. Rebecca Okafor
Orthopedic Surgery
“I review my panel in two minutes each morning. The platform handles everything else — I only step in when something actually needs my attention.”
Dr. Sarah Chen
Orthopedic Surgery
“My patients are more engaged post-discharge than ever before. The wound photo feature alone has caught two early infections we would have missed.”
Dr. Michael Torres
General Surgery
“We went from chasing patients on the phone to having them text us updates proactively. Our staff reclaimed hours every week.”
Dr. Anita Patel
Plastic & Reconstructive Surgery
“The escalation logic is exactly right — I'm not buried in noise, but when something matters, it reaches me immediately with full context.”
Dr. James Whitfield
Cardiothoracic Surgery
“Patients love that there's no app to download. They tap a link and they're in. Compliance has never been this easy to achieve.”
Dr. Rebecca Okafor
Orthopedic Surgery
See it with your own patients.
Start a 90-day pilot at no cost. We'll set up a recovery pathway for your most common procedure and show you results with real patients.
Request a 90-Day Free Pilot