Surgical Follow-Up, Reimagined.

Recovery Insights uses AI and human review to follow up with every patient after surgery. Patients get personalized check-ins, wound photo reminders, and symptom monitoring. Clinicians manage everything from a comprehensive clinical dashboard in one view. Complications get caught before they become practice or hospital readmissions.

No app. No hardware. No extra staff needed.

Step 01

Learn

Explore how Recovery Insights works for your role — surgeon, health system, payor, or employer.

See how it works

Step 02

Pilot

90 days, free, no commitment. We set up one procedure pathway and show you measurable results.

Request a free pilot

Step 03

Scale

Review your outcomes data — readmissions prevented, hours saved, ROI documented — and expand.

See the ROI

Your team is burning out on follow-up calls — and it's still not enough.

Care coordinators spend 45+ hours a month chasing patients by phone. Most calls go unanswered. Complications develop silently between discharge and the first office visit. Staff are stretched thin, and the gaps show up as readmissions.

45+ hrs/mo

spent per coordinator on post-op phone calls

Source: AORN

62%

of post-op follow-up never happens — patients don't answer

Source: RAND

$15-25K

average cost per surgical readmission

Source: CMS

46%

of nurses report burnout — administrative tasks are the top driver

Source: ANA

Here's how it works: AI does the work. Surgeon stays in control.

01

Drop in the discharge note. Done.

Your AI reads the discharge note and builds a complete 30-day follow-up plan in 90 seconds — medication reminders, wound photo requests, symptom check-ins, and outcome surveys. Personalized to the patient and procedure.

02

Nothing reaches the patient without sign-off.

Every plan is reviewed and approved by the surgeon before anything is sent. Edit timing, add instructions, adjust duration. Two minutes of your morning — full control of the patient relationship.

03

Patients just text back.

No app to download. No account to create. No hardware. Patients get a text, tap a link, and respond from their phone. 98% of texts are read within 3 minutes — try that with a phone call.

The Surgeon Workflow

Two minutes a day. Every patient covered.

Here's what a surgeon's morning looks like with Recovery Insights — from discharge to daily digest.

1

Discharge note → recovery plan in 90 sec

The AI reads the signed discharge note and generates a 30-day follow-up schedule — medication reminders, wound photo requests, symptom check-ins, PROMs — all tailored to the exact procedure and patient.

You review and approve in under 2 minutes. Edit anything. Nothing reaches the patient without your sign-off.

2

Patients just text back — no app needed

At discharge, the patient gets a text with a magic link. They tap it, answer their check-in on any phone browser, and submit wound photos if requested.

98% of SMS are read within 3 minutes. No download, no account creation, no friction.

3

One daily digest. You only act on exceptions.

Each morning, your dashboard shows your full recovering panel — who's on track, who reported pain, who missed a check-in, who submitted a wound photo for review.

Pain spikes trigger adaptive check-ins. Red flags route to the care team immediately with full context and photo history.

Want to see a live walkthrough?

We run personalized 20-minute demos — your specialty, your workflow, your questions. No sales pitch.

Request a Live Demo

How It Works

Five steps. Fully automated. Surgeon in the loop.

1
📋

Discharge note finalized

Surgeon signs the note in the EHR. Recovery Insights picks it up automatically.

2
🤖

AI generates recovery plan

Reminders, check-ins, wound photos, PROMs — tailored to the procedure in 90 seconds.

3

Surgeon reviews & approves

Under 2 minutes. Edit timing, add instructions. Nothing reaches the patient without sign-off.

4
💬

Patient gets SMS

Magic link — no app, no account. Tap to respond from any phone browser.

5
📊

AI monitors & escalates

Pain spikes increase check-ins. Red flags go to the care team. Everything writes to the EHR.

One platform. Every stakeholder wins.

Recovery Insights reduces workload, prevents burnout, and saves money — differently for each person in the system.

Surgeons

2 minutes/day instead of phone tag

  • Review your entire recovering panel in a single daily digest
  • AI handles routine check-ins — you only see what needs your attention
  • Full audit trail protects you medicolegally
Learn more →

Care Coordinators & Nurses

30+ hours/month back from follow-up calls

  • Stop chasing patients who don't answer the phone
  • Automated wound photo collection and symptom monitoring
  • Escalations come to you with full context — no phone tag
Learn more →

Health Systems & C-Suite

$180K-$750K/year in avoided readmission costs

  • CMS TEAM compliance without adding FTEs
  • New CPT code revenue from post-surgical monitoring
  • Reduced HRRP penalties and improved HCAHPS scores
Learn more →

ASCs

Defend same-day discharge with 30-day monitoring

  • Equivalent of adding a care coordinator — without hiring one
  • Accreditation-ready documentation (AAAHC, Joint Commission)
  • No IT department needed — setup in 2 weeks
Learn more →

Payors & Medicare

Reduce total cost of care across your surgical network

  • Lower claims costs — $2,400-$4,200 saved per 1,000 surgical episodes
  • CMS Star Rating improvement through readmission reduction
  • Value-based contract performance tool for surgical bundles
Learn more →

Self-Insured Employers

Employees back to work 3-5 days sooner

  • Reduce surgical claims costs by $800-$1,200 per employee episode
  • Lower workers' comp duration for surgical injuries
  • Aggregate outcomes reporting for your benefits team
Learn more →

Quantified time and cost savings

Every metric below represents work your team is doing manually today — or not doing at all.

30+ hrs

Monthly staff time reclaimed

Per coordinator — redirected from phone calls to clinical care

65%

Follow-up touchpoints automated

Routine check-ins, reminders, and surveys run without staff

98%

Patient text response rate

vs. 20-40% for phone calls — patients actually engage

$15-25K

Cost per prevented readmission

One save per month pays for the entire platform

Trusted by surgical teams

I review my panel in two minutes each morning. The platform handles everything else — I only step in when something actually needs my attention.

Dr. Sarah Chen

Orthopedic Surgery

My patients are more engaged post-discharge than ever before. The wound photo feature alone has caught two early infections we would have missed.

Dr. Michael Torres

General Surgery

We went from chasing patients on the phone to having them text us updates proactively. Our staff reclaimed hours every week.

Dr. Anita Patel

Plastic & Reconstructive Surgery

The escalation logic is exactly right — I'm not buried in noise, but when something matters, it reaches me immediately with full context.

Dr. James Whitfield

Cardiothoracic Surgery

Patients love that there's no app to download. They tap a link and they're in. Compliance has never been this easy to achieve.

Dr. Rebecca Okafor

Orthopedic Surgery

One prevented readmission pays for the platform.

Most practices break even by preventing a single readmission per month. Use our calculator to see what it looks like with your numbers.

Open ROI Calculator →

Ready to see Recovery Insights in action?

Whether you're a surgeon, health system, payor, or employer — start a conversation or request a pilot.

We'll reach out within one business day. No commitment required.